[SEMCO] Ocean Explorium Job Posting - Guest Services Manager/Volunteer Coordinator

[Abbey Spargo]

*Ocean Explorium*

*New Bedford**, MA*

*oceanexplorium.org <http://www.oceanexplorium.org>*

*Job Title:  Full-Time Guest Services Manager/Volunteer Coordinator*

*Reports To:  Director of Administration and Finance*

The Ocean Explorium is an ambitious initiative designed to meet the needs
of students and our community in the 21st Century. As a comprehensive
marine science education center, the Ocean Explorium uses a series of
living aquatic environments, interactive exhibits and numerous outreach
initiatives to promote a broader and deeper understanding of our local
waters and the ocean beyond as the catalyst to interest learners of all
ages in the STEM fields of Science, Technology, Engineering and
Mathematics.

Want a chance to join our exceptional team?  Do you have a passion for
exceeding the expectations of others?  Can you successfully produce the
best customer service and do you demonstrate leadership skills?  If you
answered “yes” to these questions, you may be the perfect fit for the Ocean
Explorium!

*POSITION OVERVIEW:*  Immediate opening for full-time position with
benefits.  Salary commensurate with ability and experience.  Must be
available weekend days (at least one per weekend), some holidays and some
evenings for special programs.

*ESSENTIAL FUNCTIONS:  *Principal responsibilities include management of
all floor operations, admissions, gift shop and volunteer program.

*Floor Operations / Gift Shop Management*:  includes but is not limited to
opening/closing the Ocean Explorium, supervise admissions operations,
reconciliation of cash/credit activity, supervise gift shop operations
(product research, purchase and inventory control), management of daily
floor operations and customer service program, point of contact for
birthday parties and other revenue generating programs, logistical support
for special events

*Volunteer Coordinator:  *include recruitment through various media,
assessment of skills for placement in proper department, training in all
aspects of floor operations, coordinate volunteer rewards program, act as
volunteer liaison, prepare schedules and supervise

*Media/Marketing*:  update/edit organization’s website, manage social media
marketing including facebook, e-newsletter and blogs

*QUALIFICATIONS*:  To perform the job successfully, an individual must be
able to perform each essential duty satisfactorily.  The requirements
listed below are representative of the knowledge, skill and/or ability
required.

*EDUCATION and EXPERIENCE:  *

Bachelors degree from a four-year college or university.
Must be proficient in Microsoft Word, Excel and PowerPoint and possess
excellent communication skills (verbal and written).
Museum/Retail customer service preferred.
Bilingual or multilingual encouraged to apply.

*TO APPLY:*

Please send a resume and cover letter indicating salary requirements via
email and mail to:

Patricia Cassan
Director of Administration and Finance
Ocean Explorium
P.O. Box 1906
New Bedford, MA 02741

pcassan at oceanexplorium.org














-- 
Abbey Spargo
Executive Director
aspargo at oceanexplorium.org
W: 508-994-5400 x 20
C: 401-952-4968
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