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Message-ID: &lt;44D35A91.3030101@whoi.edu&gt;
Date: Fri, 04 Aug 2006 10:32:49 -0400
From: Maryanne Wray &lt;mwray@whoi.edu&gt;
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To: Maureen Carragher &lt;mcarragher@whoi.edu&gt;,
	Anne Doucette &lt;adoucette@whoi.edu&gt;,
	&quot;Jeanne A. Fleming&quot; &lt;jfleming@whoi.edu&gt;,
	&quot;Penny C. Foster&quot; &lt;pfoster@whoi.edu&gt;,
	Mary Ann Lucas &lt;mlucas@whoi.edu&gt;, Hazel Salazar &lt;hsalazar@whoi.edu&gt;,
	&quot;Deborah A. Taylor&quot; &lt;dtaylor@whoi.edu&gt;,
	&quot;Maryanne H. Wray&quot; &lt;mwray@whoi.edu&gt;, Shirley McDonald &lt;smcdonald@whoi.edu&gt;
Subject: [Fwd: NSF FastLane Service Request 1-9240131 closed]
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For Fastlane folks - a problem discovered this morning:

When adding supplemental docs to a proposal - be sure to check your work 
in the print function as well as the edit function.  If you delete 
something - it may still be there and it may over-write the new doc you 
try to upload.  For Supple Docs I was getting a Just. doc in the Print 
mode and a Budget pdf in the Edit mode - I backed all the way out and 
still had it happen.

Fastlane actually admitted it was their problem!!!  The fix is easy - 
just enter your doc twice and then delete the first entry.  Or just call 
me and I'll help you.


-------- Original Message --------
Subject: 	NSF FastLane Service Request 1-9240131 closed
Date: 	4 Aug 2006 10:17:38 -0400
From: 	sadmin@nsf.gov
To: 	mwray@whoi.edu


[THIS IS AN AUTOMATED MESSAGE – PLEASE DO NOT REPLY TO THIS MESSAGE]

This is an automated message from the National Science Foundation FastLane User Support Team.  Service Request 1-9240131 regarding &quot;problem with proposal 6611584&quot; has been resolved and closed. If this service request has not been resolved to your satisfaction or if you have any questions, please contact us and refer to your service request number above. To personally speak to IT Help Central manager regarding your service, please call (703) 292-8390.

Thank you for contacting FastLane User Support Team.  

Sincerely, 

FastLane User Support Team
NSF IT Help Central 
(703) 292-8142
(800) 673-6188
mailto:fastlane@nsf.gov


-- 

Maryanne Wray
Dept. Administrator, Physical Oceanography
Wood Hole Oceanographic Institution, MS #21
Woods Hole, MA 02543
Phone: 508-289-2620    Fax:  508-457-2181
email:  mwray@whoi.edu


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&lt;body bgcolor=&quot;#ffffff&quot; text=&quot;#003333&quot;&gt;
&lt;font size=&quot;-1&quot;&gt;&lt;font face=&quot;Comic Sans MS&quot;&gt;For Fastlane folks - a
problem discovered this morning:&lt;br&gt;
&lt;br&gt;
When adding supplemental docs to a proposal - be sure to check your
work in the print function as well as the edit function.  If you delete
something - it may still be there and it may over-write the new doc you
try to upload.  For Supple Docs I was getting a Just. doc in the Print
mode and a Budget pdf in the Edit mode - I backed all the way out and
still had it happen.&lt;br&gt;
&lt;br&gt;
Fastlane actually admitted it was their problem!!!  The fix is easy -
just enter your doc twice and then delete the first entry.  Or just
call me and I'll help you.&lt;br&gt;
&lt;br&gt;
&lt;br&gt;
&lt;br&gt;
&lt;/font&gt;&lt;/font&gt;&lt;br&gt;
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      &lt;th align=&quot;right&quot; nowrap=&quot;nowrap&quot; valign=&quot;baseline&quot;&gt;Subject: &lt;/th&gt;
      &lt;td&gt;NSF FastLane Service Request 1-9240131 closed&lt;/td&gt;
    &lt;/tr&gt;
    &lt;tr&gt;
      &lt;th align=&quot;right&quot; nowrap=&quot;nowrap&quot; valign=&quot;baseline&quot;&gt;Date: &lt;/th&gt;
      &lt;td&gt;4 Aug 2006 10:17:38 -0400&lt;/td&gt;
    &lt;/tr&gt;
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      &lt;td&gt;&lt;a class=&quot;moz-txt-link-abbreviated&quot; href=&quot;mailto:sadmin@nsf.gov&quot;&gt;sadmin@nsf.gov&lt;/a&gt;&lt;/td&gt;
    &lt;/tr&gt;
    &lt;tr&gt;
      &lt;th align=&quot;right&quot; nowrap=&quot;nowrap&quot; valign=&quot;baseline&quot;&gt;To: &lt;/th&gt;
      &lt;td&gt;&lt;a class=&quot;moz-txt-link-abbreviated&quot; href=&quot;mailto:mwray@whoi.edu&quot;&gt;mwray@whoi.edu&lt;/a&gt;&lt;/td&gt;
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&lt;br&gt;
&lt;br&gt;
&lt;pre&gt;[THIS IS AN AUTOMATED MESSAGE – PLEASE DO NOT REPLY TO THIS MESSAGE]

This is an automated message from the National Science Foundation FastLane User Support Team.  Service Request 1-9240131 regarding &quot;problem with proposal 6611584&quot; has been resolved and closed. If this service request has not been resolved to your satisfaction or if you have any questions, please contact us and refer to your service request number above. To personally speak to IT Help Central manager regarding your service, please call (703) 292-8390.

Thank you for contacting FastLane User Support Team.  

Sincerely, 

FastLane User Support Team
NSF IT Help Central 
(703) 292-8142
(800) 673-6188
&lt;a class=&quot;moz-txt-link-freetext&quot; href=&quot;mailto:fastlane@nsf.gov&quot;&gt;mailto:fastlane@nsf.gov&lt;/a&gt;

&lt;/pre&gt;
&lt;br&gt;
&lt;pre class=&quot;moz-signature&quot; cols=&quot;72&quot;&gt;-- 

Maryanne Wray
Dept. Administrator, Physical Oceanography
Wood Hole Oceanographic Institution, MS #21
Woods Hole, MA 02543
Phone: 508-289-2620    Fax:  508-457-2181
email:  &lt;a class=&quot;moz-txt-link-abbreviated&quot; href=&quot;mailto:mwray@whoi.edu&quot;&gt;mwray@whoi.edu&lt;/a&gt;
&lt;/pre&gt;
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